User Data Update Related to Travel Rule

Hi Tokonauts,

To improve our service quality, Tokocrypto will update user data during the withdrawal of crypto assets. This update is related to the Travel Rule and aims to ensure that users can transact securely and comfortably.

Updating your data will simplify the verification process and transactions conducted by users, protecting them from irresponsible parties and ensuring the accuracy of the latest user data on Tokocrypto.

Users can update their data by filling out the form available during the withdrawal process on the Tokocrypto app and website. The data update only needs to be done once for the same residential address.

Here are the details:

Data Update (App)

1. In the Tokocrypto app, go to the "Wallet" menu.

2. Select the "Withdraw" menu, then choose the crypto asset you want to withdraw.

3. You will be asked to fill out a Data Update form.

-  Step 1: Enter the Network you will use.
Could you make sure that the deposit network matches the withdrawal network? Otherwise, crypto assets may be lost. Also, could you check the trading fees for each network?

- Step 2: Enter the recipient's Wallet Address.
Example: 3J98t1WpEZ73CNmQviecrnyiWrnqRhWNLy

- Step 3: Enter the amount of crypto assets you wish to withdraw.
Example: 0.01199596 BTC

- Step 4: Enter the recipient's Full Name.
Example: Michael Saputra

- Step 5: Enter the recipient's Residential Address.
Please fill in the residential address as stated on the ID card (KTP).

4. After filling out all the data in the form, proceed by pressing the "Withdraw" button. Your withdrawal will then be processed.

Note:

- The data entry in the app is only for confirming the recipient's data.
- Users will not be required to fill out the data again for transactions to the same address.

Frequently Asked Questions

1. What is the Data Update feature by Tokocrypto?
   The Data Update feature facilitates users in verifying and transacting on Tokocrypto. Users can update their data using the ID card (KTP) registered on Tokocrypto.
2. Who needs to update their data?
   Users who will transact using Tokocrypto features under the Travel Rule are required to update their data.
3. Why do users need to update their data?
   Updating data helps simplify the verification and transaction processes on the Tokocrypto app and ensures the accuracy of user data in the Tokocrypto system.
4. What is the Travel Rule for Data Update?
   The Travel Rule requires users to provide sender or recipient information when transferring crypto assets, especially to wallets managed outside Tokocrypto.
5. What documents are needed for the Data Update?
   Users only need their ID card (KTP) registered on Tokocrypto to update their data.

If you encounter any difficulties or need further assistance with the Data Update, please get in touch with our Customer Support through the 24/7 Live Chat available at www.tokocrypto.com or the Tokocrypto app.