Hi Tokonauts,
Thank you for trusting and supporting Tokocrypto as your preferred platform. We are always committed to ensuring that our services comply with all applicable regulations and maintain the security and convenience of your transactions.
Please update your data by September 15, 2024, at 00:00 WIB at the latest. For users who have gone through the KYC (Know Your Customer) process but have not yet completed the PPATK (Financial Transaction Reports and Analysis Center) data, we require you to update this data immediately.
If the data is not updated before the specified deadline, your account cannot be used for transactions on Tokocrypto until the data update is completed.
The data that you need to update includes:
- Employment Information: Please update or verify your employment information.
- Address: Ensure your address data, including city and province, is consistent with valid official documents.
- Purpose of Creating an Account: Explain your main purpose in using the Tokocrypto platform, whether for investment, trading, or other purposes.
-
Source of Income: Provide clear information about your source of income to support transaction activities on Tokocrypto.
- For example, if your annual income is Rp90,000,000, check the box for "<100,000,000".
Please update your data on Tokocrypto before September 15, 2024, at 00:00 WIB.
To ensure the security and smooth running of your transactions, please complete your personal data that is still empty or inaccurate. Here's how to update your data:
- Log in to your Tokocrypto account.
- Click on the "Profile" icon at the top right corner of the main page.
- Click on your email account to enter the profile settings page.
- Complete all the requested data, such as job information, address, source of income, and bank account.
- To make updating your data easier, we have provided the following link: Data Update, which is directly linked to your account profile.
How to update your data in the app:
- Log in to your Tokocrypto account.
- Click on the "Profile" icon at the top right corner of the main page.
- Click on "Verify account" to go to the profile settings page.
- Complete all the requested information, such as your job, address, source of income, and bank account details.
Please complete and verify your data as soon as possible. After the specified date, your account will be restricted and cannot be used for transactions until the data update process is complete.
In essence, this message informs Tokocrypto users that they need to update their personal information on the platform before September 15, 2024. Failure to do so will result in account restrictions and the inability to conduct transactions.
If you need assistance or have any questions regarding the data update process, please don't hesitate to contact our customer service team through the 24/7 Live Chat feature.
Thank you for your attention and cooperation.
Sincerely,
The Tokocrypto Team