Hi Tokonauts,
We will conduct system maintenance on September 19, 2024, at 4:30 PM WIB to improve our overall system. This 10-minute upgrade is expected to be completed.
The main improvements in this update include:
- Improved performance and stability of the data system.
Customers can still make crypto deposits, cancel orders, and transfer funds during the system upgrade process. However, logging into accounts and using some functions may be difficult.
Affected Services: During the upgrade, App and Website users cannot view open orders for orders placed during the upgrade. As a result, users may be unable to cancel pending orders as these orders will not be visible during this period.
Users can verify if their orders have been fulfilled or placed by checking the change in asset balances in their Wallets.
Note: The 10-minute upgrade time is based on our best estimates and may vary. We will maintain regular communication on our social media channels regarding the progress of the upgrade. There will be no further announcement when the upgrade is complete.
Thank you for your support!
Tokocrypto Team