Are you having problems when you apply for KYC on Tokocrypto? here are some tips from us so that your KYC application can be approved, make sure to follow the steps below:
1. Make sure you don't have an account at Tokocrypto
2. Make sure to provide true and accurate personal data
3. When running a liveness session, make sure the user himself makes the KYC submission
4. Please make sure when uploading your ID card, don't use the scan results and make sure the personal data is visible
Pay attention to the general rules listed during verification, and when undergoing a liveness session, make sure your face is clearly visible without using accessories such as hats and glasses. The next tip when livness is to make sure the face is in the middle position of the frame listed in the session.
You will be asked to do some movements in the liveness session, please follow the instructions that appear, Tokonauts.
If it fails / is constrained in the liveness session, don't worry, please repeat it up to a maximum of 3 times and click continue. If it is successful, please select the done button, and please wait for confirmation via your email. Hopefully the tips above can help you when you apply for KYC at Tokocrypto. If you need other assistance, please contact our Customer Support via Live Chat or email at email@example.com.
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