This Privacy Policy governs how Tokocrypto collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.tokocrypto.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Tokocrypto.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and connect with other similar activities, services, features, or resources that we provide on our Site in accordance with applicable laws and regulations. Users may be asked to provide their name and email address. Users may visit our site anonymously. We will collect personal identification information from Users only when they voluntarily submit such information to us. Users can always refuse to provide personal identification information, except that it may prevent them from engaging in certain Site-related activities. Users have read and agreed to the legal terms (CP, CPS, Subscriber Agreement, & Privacy Policy) of Peruri CA https://ca.peruri.co.id/ca/legal, as well as the issuance of Electronic Certificates after successfully recording videos (eKYC). Types of information collected by Tokocrypto include but are not limited to:
- Full name;
- Identity number (KTP/SIM/Passport);
- Address;
- Date of birth and/or age;
- Phone number;
- Gender;
- Savings account number;
- Other data submitted or given access by the User; and/or
- Other data in accordance with the provisions of regulations in the financial services sector and other applicable laws.
Information Collected from Third Parties
We may also collect your personal information and/or data from Third Parties who work with us (vendors, agents, professional advisors, consultants, and other parties we may collect in connection with the purpose of the Third Party's involvement) and we will only collect your personal data for purposes involving the Third Party or the purpose of implementing our cooperation with the Third Party. We will always make reasonable efforts to ensure to Third Parties who submit your personal data that you have given your consent to the Third Party to submit your Personal Data to us. Therefore, you agree that we cannot be held liable in any form if the Third Party submits your Personal Data without your prior consent.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site in accordance with the provisions of applicable laws and regulations in the financial services sector and laws and regulations on personal data and/or other applicable regulations. Non-personal identification information may include browser name, computer type, and technical information about Users meaning connected to our Site, such as operating system and Internet service providers used and other similar information. To provide Push Notification services to you, our products are integrated with Software Development Kits (SDKs) from Jiguang JPush and Sensors Data, which will collect your device and network information. Device information includes: device identifiers (IMEI, IDFA, Android ID, MAC, and OAID), application information (application crash information, notification status changes, and software list), and device parameters & system information (device type, device model, operating system and hardware related information). Network information includes: IP address, WiFi information, and signal station information.
For your information security, we have collaborated with SDKs provided by third parties. These Third Parties have made data security and confidentiality agreements, and will strictly comply with our data privacy and security requirements. Unless we have your consent, we will not share your personal information with them. To help you better understand (Jiguang)'s collection of data types and uses, and how to protect your personal information, you can go to the privacy policy https://www.jiguang.cn/license/privacy.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For further provisions regarding the Cookie Policy, you can access THIS PAGE.
How We Use Collected Information
Tokocrypto may collect and use Users' personal information, both general personal data and specific personal data, for the following purposes:
- To process payments. We may use the information Users provide about themselves when placing an order only to provide services according to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run promotions, contests, surveys, or other features on this site.
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails.
- We may use email addresses to send User information and updates related to their orders. It may also be used to respond to inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time Users wish to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email.
- Tokocrypto collects and uses Users' personal data in certain situations to fulfill legal and regulatory obligations, as well as to handle emergencies such as (i) Tokocrypto collects bank account information from Users for identity verification and other relevant purposes; (ii) Tokocrypto responds to court orders, subpoenas, or official requests from law enforcement authorities; (iii) Tokocrypto fulfills official requests from authorized authorities, officials, or institutions in accordance with applicable legal provisions, including in the event of disputes, investigations, legal processes, or dispute resolutions involving Tokocrypto, other Users, or third parties; and/or (iv) Tokocrypto responds to requests from banking institutions, financial institutions, or authorized non-financial entities based on applicable legal provisions.
- Other purposes as long as such purposes are not prohibited by applicable laws and regulations.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site in accordance with applicable laws and regulations. Sensitive and private data exchange between the Site and its Users happens over a secure SSL communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
If data is transferred abroad, Tokocrypto will ensure that the destination country has data protection standards equivalent to Indonesia.
Data Storage and Retention
Tokocrypto stores personal data in accordance with applicable regulatory provisions. Data will be stored as long as necessary for processing purposes or until the User requests deletion, unless there is a legal obligation that requires longer storage.
Access, Correction, Updating, Suspension and/or Restriction of Personal Data Processing
You can ask us to:
- Provide your personal data and/or give you access to your personal data stored in our storage system;
- Correct your personal data stored in our storage system;
- Update your personal data stored in our storage system; and/or
- Suspend and/or restrict the Processing of your personal data stored in our storage system.
In the event that we provide your personal data to you, we will do so electronically and your personal data will be provided in electronic form and/or by other means and other forms as we determine from time to time. We have the right to refuse your request as referred to in paragraph (1) above in whole or in part, if:
- Your request is not relevant to your personal data stored by us;
- You request personal data of another party for which you are not authorized to access that personal data; and/or
- We are not permitted by the Competent Authority and/or applicable laws and regulations to fulfill your request.
Changes to This Privacy Policy
We may review and amend this Privacy Notice at our sole discretion to ensure that the provisions in this Privacy Notice are consistent with our future developments, and/or if there are changes to laws and regulations and/or orders from the Competent Authority for us to change the provisions in this Privacy Notice. We will notify you of the changes as referred to in letter (a) above through general notifications on our site, and/or through special notifications to your email address or contacts registered in our system. You agree that you are solely responsible for reviewing this Privacy Notice periodically to find out the latest information regarding this Privacy Notice through our site and/or your email and/or contacts registered in our system. Please periodically and regularly visit our site, and keep your email and/or contacts always active and correct and check your email and/or contacts regularly so that you can be informed about our Privacy Notice from time to time.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your transactions with this site, please contact us 1 at: www.tokocrypto.com.
PT Aset Digital Berkat
Prudential Centre 21st Floor Unit A, Jalan Casablanca Raya, Kavling 88, RT/RW 007/006, Menteng Dalam Village, Tebet District, South Jakarta Administrative City, DKI Jakarta, 12870, Indonesia.
This document was last updated on February 24, 2025.