FAQ's

Register

• How to do a Change of Account Name
• How to sign up new account at Tokocrypto?
• How to change your email address at Tokocrypto?
• How to enable account
• How to disable account
• How to migration asset to version 2

KYC Verification

• Process
• Difficulties

2 Factor Verification

• Why do you have to activate 2FA on Tokocrypto?
• Not Receiving SMS Authenticator Codes
• How to Reset SMS Authenticator Codes
• How to activate 2FA Google Authenticator
• How to Reset Google Authenticator?

Deposit

• How to do deposit ?
• Minimum amount to do BIDR deposit
• How long is the time process for Deposit?

Withdrawal

• How to increase limit withdrawal transaction
• Fee for transactions in Tokocrypto
• Differences in Withdrawal Terms for each Tokocrypto account
• How much the minimum amount to do transaction withdrawal fiat ?
• How long is the time process for withdrawal?
• How much the withdrawal limit for BTC and IDR per day?

Trading

• What is an OCO order?
• What is a Stop-Limit Order?
• What is a Market Order?
• What is a Limit Order?
• Setting up Binance Rupiah (BIDR) in Ledger Nano S / X
• Which blockchains are BIDR on?

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