FAQ's

Register

• Having trouble when registering a bank account? Here's how to fix it
• Here's how to register a new account at Tokocrypto
• How to change your email address at Tokocrypto?
• How to enable account in Tokocrypto
• How to disable account at Tokocrypto
• How to migration asset to version 2

KYC Verification

• How to Do KYC with Tokocrypto MobileApps
• Haven't received the results from your KYC application?
• Why We Have to do KYC?
• What Are the Points for KYC approval ?
• How to do KYC in Tokocrypto?
• Here Are Some Tips To Pass KYC at Tokocrypto!

See all 7 articles

2 Factor Verification

• How to reset Google Authenticator at Tokocrypto?
• Why do you have to Activate 2FA Security on Tokocrypto?
• Not Receiving SMS Authenticator Codes
• How to Reset SMS Authenticator Codes
• How to Activate 2FA Google Authenticator

Deposit

• Input Wrong Memo? Sending Unlisted Coins? Or Incorrectly Entered Delivery Address?
• Minimum amount to do BIDR deposit
• How long is the time process for Deposit?

Withdrawal

• Withdrawal Problems Due to Anti-Fraud? Here's the Explanation
• Withdrawal of assets to the current account is available for Bank BSI
• Differences in Withdrawal Terms for each Tokocrypto account
• How to increase the limit of withdrawal transaction
• How much the minimum amount to do transaction withdrawal fiat ?
• How Long is The Time Process for Withdrawal in Tokocrypto?

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Trading

• Trading Easier with Tokocrypto MobileApps Android and iOS version
• What is an OCO order?
• What is a Stop-Limit Order?
• What is a Market Order?
• What is a Limit Order?
• Setting up Binance Rupiah (BIDR) in Ledger Nano S / X

See all 12 articles