KYC Guide for Foreign Nationals (WNA) on Tokocrypto – Tokocrypto

Hi, Tokonauts!

Know Your Customer (KYC) is a crucial step in the identity verification process for various digital services, including the Tokocrypto platform. For Foreign Nationals (WNA) who wish to join Tokocrypto, the KYC steps must be followed carefully.

After completing your registration, you must verify your identity to buy and sell crypto assets. Since Foreign Nationals do not possess an Indonesian KTP, specific identity cards and supporting documents are required for the KYC submission.

Required Documents for WNA KYC:

To get started, please prepare the following:

Active Passport.
Temporary Stay Permit (KITAS) / Permanent Stay Permit (KITAP)/ Visa / Golden Visa.
- Note: Visa or Golden Visa must have a validity period of more than 1 year.

Important Notes:

Ensure your Passport and KITAS/KITAP/Visa/Golden Visa are currently active.

Users without a KITAS/KITAP/Visa/Golden Visa cannot apply for KYC.

The Passport and KITAS/KITAP/Visa/Golden Visa are mandatory. They cannot be replaced by other documents such as bank statements, E-Visas, local identity cards, local driver’s licenses, or similar documents.

Steps to Complete KYC via the Tokocrypto App:

Log in to your registered Tokocrypto account.
Tap the Profile Icon in the top right corner.
Select the "KYC Verification" menu.
In the Nationality section, select "Foreign National," then click "Next."
Complete the Face Verification on the following page.
Select the Issuing Country/Region, then upload your Passport and KITAS/KITAP/Visa/Golden Visa in the provided slots. Ensure the documents are correct and active. Expired documents will likely lead to rejection.
Click "Next" once the documents are uploaded. Double-check to ensure everything is correct.
On the next page, fill in your Personal Data exactly as it appears in your passport.
Click "Next" once all data is complete. You cannot proceed if the data is incomplete or mismatched; please verify your spelling.
Your KYC data will be processed, which typically takes at least 1 business day.