Important: Update Your Data on Tokocrypto

Dear Tokonauts,

Thank you for your trust and support in using Tokocrypto. We are always committed to ensuring that the services we provide comply with all applicable regulations and maintain the security and convenience of your transactions.

We would like to inform you that data updating is MANDATORY to ensure compliance with regulations and maintain the security of your account. We urge you to complete and verify your data immediately.

How to Update Data on Tokocrypto

Here's how to update your data on the website:

1. Log in to your Tokocrypto account.
2. Click the "Profile" icon located in the upper right corner of the homepage.
3. Click on your email account to go to the profile settings page.
4. Complete all the required data, such as job information, address, purpose of account creation, and source of income.

Here's how to update data on the app:

1. Log in to your Tokocrypto account.
2. Click the "Profile" icon located in the upper left corner of the homepage.
3. Click on "Account Verification" to go to the profile settings page.
4. Complete all the required data, such as job information, address, purpose of account creation, and source of income.

Or, for your convenience in updating data, we have provided the following link: tokocrypto.com/usercenter/dashboard which will directly connect you to your account profile.

Please note that if you do not update your data, your account will be restricted and cannot be used for transactions until the data update process is complete.

Starting October 9, 2024, before making a transaction, if you have not updated your data, a pop-up will appear requiring you to complete the data first.

If the data has been filled in correctly and verification is successful, your account can be used for transactions again. However, if the data is not filled in or verification fails, your account will remain restricted.

Please promptly complete and verify your data. If you require assistance or have any questions regarding the data update process, feel free to contact our customer support team through the 24/7 Live Chat feature.

FAQ Data Update

• Why do I have to update my data? Data updating is required to ensure compliance with regulations and maintain the security of your account. It also ensures that the information we have is always up-to-date.
• How do I update my data? You can follow the complete guide to updating your data here: [Link to data update guide]. This guide will guide you step-by-step in filling in the required information.
• What data needs to be entered? The data that must be entered are job information, address, purpose of account creation, and source of income.
• What happens if I don't update my data today? If you do not update your data by today, a pop-up will appear on your account asking you to input the data immediately. If the data update is not completed, the account will be restricted and cannot be used for transactions.

Thank you for your attention and cooperation.

Sincerely,

The Tokocrypto Team