Hi Tokonauts,
Tokocrypto provides IDR deposit options via Nobu Bank to streamline your transaction process. By using the Virtual Account (VA) method, deposits can be made at any time through Nobu banking services or transfers from other banks. Funds will be credited quickly to your Tokocrypto account. Here is the complete guide for depositing via Nobu Bank on Tokocrypto.
How to Deposit via Nobu Bank on Tokocrypto
To make a deposit through Nobu Bank, follow these steps:
Log in to the Tokocrypto app and select the Deposit IDR menu.
Choose your deposit method, then click Nobu Bank.
The system will display your Virtual Account (VA) number along with the account details.
Copy the Virtual Account number and complete the payment through Nobu banking services or a transfer from another bank.
Enter the VA number and your deposit amount, then finalize the transaction.
Important Notes:
The Nobu Bank Virtual Account is unique to each user.
Deposits can be made from Nobu Bank accounts or other banks.
The maximum deposit limit via Nobu Bank VA is IDR 250,000,000 per transaction.
For transfers between Nobu Bank accounts, users can enjoy a higher limit.
Via Other Bank ATMs (Interbank Transfer)
Insert your ATM card and enter your PIN.
Navigate to the Transfer menu and select Interbank Online.
Enter the Nobu Bank code: 503.
Provide the Virtual Account number (e.g., 503xxxxxxxxxxx).
Enter the exact payment amount.
Follow the prompts to complete your transaction.
How Long Does the Process Take?
Deposited funds usually appear in your Tokocrypto account in less than 5 minutes. However, in certain conditions, it may take up to a maximum of 24 working hours depending on the bank's system.
If your funds have not arrived after 24 hours, please contact Tokocrypto Customer Support via 24/7 Live Chat.
How to Check Your Deposit History
To view your deposit records:
Click the clock icon on the Deposit menu.
Select the Deposit section, then click the Crypto button (to toggle view).
Click on a specific transaction to see the full details.
What if the Funds Haven’t Reached Your Wallet?
If the funds have not been received, please double-check your bank statement to ensure the transfer to the correct Nobu Bank Virtual Account was successful.
While funds usually arrive within minutes, please allow up to 24 hours. If they still haven't appeared by then, immediately reach out to our Customer Support via 24/7 Live Chat.
Thank you for your continued support!
Tokocrypto Team
*Deposit fees are currently covered by Tokocrypto.
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